Modern Healthcare, Made Simple: How to Use Amaze Health the Right Way
One of the most valuable resources available to EverTrust members is Amaze Health. It is not just a telehealth service. It is a starting point for care, a decision support tool, and a way to avoid many unnecessary costs associated with navigating healthcare on your own. The simplest way to think about it is this: Before you make a healthcare decision, start with Amaze.
Whether you are dealing with something minor, something urgent, or something you are not quite sure about, Amaze helps you take the right first step. Using Amaze consistently can save both time and money in ways that are not always obvious at first. Instead of waiting days for an appointment, sitting in a waiting room, or being routed to a higher cost setting too quickly, you can connect with a provider within minutes and get clarity on what actually needs to happen next.
That early guidance often prevents unnecessary steps. It can help you avoid an urgent care or emergency room visit when not needed, steer you toward lower-cost lab and imaging options, and reduce the likelihood of duplicate testing or multiple specialist visits. Just as important, it removes the guesswork. Rather than spending time calling providers, comparing options, or trying to understand pricing on your own, you have a single place to start where those decisions are guided for you.
Over time, those small decisions add up. Members who use Amaze early tend to move through healthcare more efficiently, spend less time navigating the system, and avoid many of the higher costs associated with making decisions without support.
Step 1: Get Set Up Before You Need It
The best time to set up Amaze is when nothing is wrong. Start by checking your email for a message from support@amazepbc.com. This is where your account information is sent. If you do not see it, check your spam folder since these emails are sometimes filtered.
Download the Amaze Health app and log in using your email address. If needed, you can reset your password during the login process. Once you are in, take a few minutes to explore. Add your family members so they are covered, and send a quick message so you are comfortable using the platform. You will also find a health education center in the app, covering topics such as wellness, chronic conditions, and preventive care. While that content is helpful, the real value of Amaze is having direct access to care and guidance when you need it.
If you need help getting started, you can call 7205756614 or join a weekly walkthrough at:
https://amazehealth.com/welcome/
Step 2: Make Amaze Your First Step
Once you are set up, the most important habit is to use Amaze early. Before going to urgent care, heading to the emergency room, scheduling imaging or labs, or booking a specialist, please reach out to Amaze first. Amaze is available 24/7/365, and you can connect directly with a provider without scheduling in advance. That provider can evaluate what is going on and help you decide what makes sense next. This is where many members begin to see real savings. Most high healthcare costs start with the first decision.
Step 3: Use Virtual Care Whenever Possible
Amaze can handle a wide range of common healthcare needs without requiring an in-person visit. If you are dealing with something like a respiratory illness, skin issue, medication question, or minor injury, a provider can often evaluate you virtually, recommend treatment, and prescribe medication if needed.
This can help you avoid unnecessary visits that add cost and take time.
For perspective, an urgent care visit often costs between $150 and $300, while an emergency room visit can easily range from $2,000 to $5,000 dollars or more, depending on what is done. When care can be handled virtually, that cost can often be avoided entirely.
Rethinking Virtual Care
Most people already have an idea of what virtual care is. They think of it as a quick video visit for minor issues, where you speak with a provider once, get a basic answer, and move on. In many cases, that type of service can be useful for simple, one-time needs. But that is not what Amaze is built to be.
Amaze takes a very different approach. Instead of offering one-off visits, it is structured as a subscription-based model with no per-visit fees, giving members ongoing access to care whenever they need it. You are not deciding whether a visit is worth the cost each time. You simply reach out. That alone changes how people use care. It also changes what kind of care is possible.
With Amaze, you don’t have to wait in long virtual queues or schedule a time. Members are typically connected with a medical professional within minutes, at any time of day. Care is available around the clock, including nights and weekends, which helps avoid unnecessary urgent care and emergency room visits. More importantly, the experience is not transactional.
Instead of interacting with a different provider each time, Amaze focuses on continuity of care. Members often work with the same care team over time, allowing providers to better understand their history, track progress, and make more informed decisions. That consistency leads to something most virtual care platforms do not offer. Follow through. Amaze providers regularly check in after a visit to ensure treatment is working and adjust next steps as needed. That ongoing involvement helps prevent issues from lingering or escalating into something more serious.
The support also goes beyond diagnosis and treatment. Amaze combines clinical care with navigation and advocacy, helping you understand what to do next, where to go, and how to avoid unnecessary costs. Whether it is labs, imaging, or a specialist referral, you are not left to figure it out on your own.
The technology behind Amaze is built to support that experience. The app lets you connect instantly via messaging, phone, or video, and it keeps your health information in one place for continuity. In some cases, care can also be supported by connected medical devices, enabling more accurate monitoring and better management of ongoing conditions.
When you look at the full picture, the difference becomes clear. Most virtual care services are designed for quick, isolated interactions. Amaze is designed to be a consistent, accessible point of care that you can rely on over time. For many EverTrust members, it becomes their primary way of managing healthcare. Families use it for routine concerns, urgent issues, mental health support, and guidance through more complex decisions. Instead of piecing together care across different providers and platforms, they have one place to start and one team to help guide them.
That is what sets Amaze apart. It is not just virtual care. It is ongoing care, real guidance, and support that stays with you throughout the process.
Use Amaze Before Labs Are Ordered
Lab work is one of the most common areas where members overpay without realizing it. Before labs are drawn, Amaze can help confirm which tests are needed and guide you to lower-cost options.
The same lab work can vary significantly depending on where it is performed. In a hospital setting, routine lab panels can range from $300 to over $1000. Through independent lab providers, similar testing typically costs $50 to $200. By starting with Amaze, you can avoid unnecessary testing and choose a more cost-effective option from the beginning.
Use Amaze Before Scheduling Imaging
Imaging is one of the largest drivers of healthcare costs and also one of the areas with the largest price differences. Before scheduling an MRI, CT scan, ultrasound, or X-ray, Amaze can help determine whether imaging is needed and where to go.
The cost difference can be significant. An MRI at a hospital can cost between $2,500 and $5,000, while the same scan at an independent imaging center typically ranges from $400 to $900. CT scans and ultrasounds show similar variation, with hospital pricing often several times higher than independent options. There are also situations where imaging may not be needed at all. Members have avoided costly emergency room visits by first speaking with a provider, reviewing their options, and choosing a more appropriate and lower-cost test instead.
Use Amaze for Ongoing Support, Including Mental Health
Amaze is not just for urgent needs. It can also be used for ongoing support. Members can connect with providers for mental health support, chronic condition management, and general wellness guidance. Whether you are managing a long-term condition, working toward a health goal, or simply have questions, Amaze gives you a consistent place to start. You do not have to wait until something becomes serious to use it.
Get Guidance When In Person Care Is Needed
There will be times when in-person care is necessary. When that happens, Amaze helps you navigate the process instead of leaving you to figure it out on your own. They can help you identify appropriate providers, understand pricing, prepare for your visit, and avoid unnecessary follow-up care or duplicate services. They can also assist if anything on a bill looks incorrect, helping you understand the charges and work through any issues. This kind of guidance is often what prevents costs from escalating.
Why This Matters for EverTrust Members
Amaze works alongside your EverTrust membership by helping you make better decisions before costs occur. When members use Amaze consistently, they often avoid unnecessary emergency room visits, reduce urgent care usage, and limit unnecessary specialist referrals. They are also more likely to use lower-cost imaging centers and lab providers when appropriate. That not only helps reduce out-of-pocket costs, it also supports the overall community by keeping healthcare expenses more reasonable.
The Key to Getting the Most Value
Members who get the most out of Amaze all do the same thing. They use it first. Before making a decision, scheduling care, or committing to a cost, they reach out for guidance. That one step leads to better outcomes, lower costs, and a much smoother experience.
Final Thought
Healthcare can be complicated, but you do not have to navigate it alone. Amaze gives you a way to approach care with greater clarity, confidence, and support along the way. It helps you avoid unnecessary costs, access care more efficiently, and make decisions that actually work in your favor. The tool is there when you need it. The key is to use it.